Keitaro support.
At every stage.
Get help with tracker migration, environment updates and day-to-day technical work. We scope ongoing support around your team and operational workload.
Message us on Telegram↗After launch, a tracker needs maintenance, backup checks and a clear process for changes. We agree on which tasks to handle, who approves the work and how your team should communicate with us.
What we help with
- Planning Keitaro migration to another server, accounting for data, domains and external integrations.
- Backups and restoration checks within an agreed scope.
- Tracker and environment updates, including compatibility and configuration reviews.
- Troubleshooting, configuration consultations and technical instructions for your team.
How migration is prepared
- We review the source environment, data volume and target server, then agree on a maintenance window and domain-switching plan.
- After migration, we check tracker access and selected campaigns and integrations. Any potential downtime is discussed in advance.
How ongoing support works
- Scope, pricing, response times and availability are agreed individually around your team’s needs.
- Start with one task and move to recurring maintenance if needed. Licenses, servers and third-party provider services are paid separately.
Your questions
Do you guarantee zero-downtime migration?
Whether downtime is needed, and how long it lasts, depends on the environment, data volume and switching method. We agree on a plan after assessment.
Do you replace official Keitaro support?
We are an independent configuration and maintenance service. Licensing, billing and changes to the product itself remain with its developer.
Leave the technical
work with us.
Tell us what you need to set up or what stopped working. We start with your challenge, rather than a predefined service package.
Message us on Telegram↗@trackops · Tell us about your task to discuss scope and cost.